Online Purchase Terms

Before you buy

• You’ll see the total price in USD before paying, including applicable taxes.
• We charge in USD only. Your bank or card may apply FX fees if your account isn’t in USD.
• Any subscription renewal terms appear clearly on the purchase page.

Review & confirm

Before you submit payment, you can review your order details and correct errors in quantities, options, or payment method.

After you buy

• We email a confirmation/receipt shortly after purchase.
• If you don’t receive it, check spam or contact artemis@artemisnorth.com.

Delivery

• Digital items/services: delivered by download link, account access, or email instructions.

Payments

We accept secure payments via Stripe and PayPal. These providers collect and process your payment details. We receive payment status (e.g., paid or refunded) but not your full card number or bank credentials.

Refunds & returns

• Digital products/services: refund eligibility and conditions are stated on the product page.

See also our Pricing & Promotions for disclosures related to pricing and offers.

Errors & cancellations

If we discover an error in price or description, we may cancel and refund the order. You can cancel before fulfillment by contacting artemis@artemisnorth.com.

Customer service

Questions or issues? Email artemis@artemisnorth.com. We aim to respond promptly.

Records

Please keep your confirmation email and any receipts for your records.

Governing law

Ontario law and applicable Canadian law apply to online agreements for purchases on this site.